In order to create a better user experience in your organization, the learning must be:  

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Personalized

Learning must be distinct and unique for each users based on their job requirements. Suggestions and recommendations for new courses should be offered based on the courses previously enrolled in or completed.

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Easy

Learning must be well-structured and easy to access. Users must be able to reach the desired content in few clicks. 

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Collaborative

There must be a central repository to store all the learning and users must be able to share and knowledge assets effectively across different teams and functions

 

Insightful

Learning must be data driven based on advanced analytics and tools. Individual users must be able to monitor their real-time progress on a dashboard. Organizations must be able to track the learning performance and make informed decisions based on learning behaviors, patterns and insights.

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Progressive

Users must be offered a clear upskilling or reskilling learning plans or pathways leading to ones individual development and career growth

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Seamless

The end to end process from enrolling in either a web-based or instructor-driven learning to its final completion must be smooth and continuous 

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Inspiring

Organizations must cultivate a culture of learning and innovations where users are inspired to learn and share more

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